Chopsticker

Robert Barlow-Busch’s thoughts about user experience and product design, all rolled up into one reasonably tidy and occasionally tasty blog.

Month: May, 2007

Get off it, designers: Microsoft Surface IS in fact a big deal

Am I in an alternate universe here? Twice in one month, I find myself actually excited by new Microsoft products. At MIX07, I watched from the audience as Silverlight was announced; today, I wake up to the news that Microsoft is launching a 30-inch touchscreen table with a gestural interface.

This new product, called Surface, attempts to commercialize a variety of technologies that have been in research labs for at least a decade. Its “multi-touch” screen can detect inputs from several different people at once; its infrared “machine vision” system recognizes objects placed on the surface; and its user interface is gestural, meaning the only devices you need are at your fingertips — quite literally. Think a tabletop-sized version of Apple’s iPhone interface. If you haven’t already, check out the video or the story at Popular Mechanics:

But what the heck? The design community has reacted with a big “Bah!”, at least judging by reactions today on the IxDA discussion list. – Continue reading this post>

Event: The 7-Minute Soapbox on User Experience Design

For the past two months, I’ve been working with Navid Sadikali from Agfa here in Waterloo to kick-start a community of people interested in user experience and product design. So far so good: our first two events have seen just over 40 people come out of the woodwork to get involved. We’re wrapping up this spring’s series with a final event on June 14, called:

The 7-Minute Soapbox

Come to Waterloo region’s next User Experience Design (UXD) gathering and step onto the soapbox! At this fast-paced event, we’re giving seven people a chance to share their ideas about product design — for seven minutes each. Of course, if you prefer simply to take it all in, you’re welcome to participate as an audience member.

– Continue reading this post>

How chopsticks came to symbolize user experience design

Several years ago, I discovered East Japanese Restaurant in Milford, Connecticut while visiting a nearby client. This discovery had quite an unexpected impact on me: not only was I shocked to find that East served the best sushi I had ever tasted (and it still holds that distinction today), it also served as a textbook example of the payoff that occurs when you sweat the details of the user experience.

I was travelling alone that day. I pulled up a chair at the sushi bar and received a friendly greeting from Jason, the sushi chef. He immediately began to investigate my preferences. “Ah, so you like tuna? Chu-toro, from the belly? Very good. How about unagi, barbecued eel? Not tonight? Something more subtle. OK, I see. Here, try this.” He slipped me a plate of ridiculously fresh hamachi (yellowtail) sashimi beautifully garnished and accompanied by a fruity ponzu sauce. Aaaah, heavenly.

– Continue reading this post>

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